LET’S TALK ABOUT TAX AND THE FIRS!

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Tips for Customer Retention

We have provided a few Tips that can help you retain your existing customers:

  • Take feedback from customers
  • Maintain a database of all your customers (new and old)
  • Ensure that your product meets a need
  • Identify your products sweet spot and drive users towards it
  • Keep track of your power users
  • Create customer loyalty programs and rewards
  • KYC i.e. Celebrate your customers anniversaries (birthdays, wedding anniversaries etc.)

As an entrepreneur, should your focus be more on getting new customers or keeping old customers and why?

DIAMOND WOMAN MENTORSHIP PROGRAM WEBINAR

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INSIGHTS FOR SMEs IN 2019

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